Ambassador Program
Scroll.care embeds a trained Healthcare Ambassador inside your facility — handling everything your staff legally cannot, so residents get the care they deserve and your team can focus on what they do
best.
You are an independent healthcare advocate. Your job is to take action, remove barriers, and deliver results for residents — not just provide recommendations. You work on behalf of the resident, not the facility, not the insurance company, and not any outside provider.
That independence is what makes you valuable and trustworthy.
Built for California RCFE operators
No commissions. No conflicts. True resident advocacy.
RCFE
1–10 beds · Boards and Care
$995/mo
2–3 appts/mo ·+$75 each after
Accompanies to all appts
Physician advocacy
2 facility visits/mo
Medication coordination
Hospital & discharge
Benefits navigation
Title 22 risk monitoring
Annual care gap review
SLA: 72 hr
Small
11–16 beds · Assisted Living
$1500/mo
3 appts/mo ·+$75 each after
Accompanies to all appts
Physician advocacy
2 facility visits/mo
Medication coordination
Hospital & discharge
Family liaison
Quarterly staff education
Annual care gap review
SLA: 48 hr
Medium
17–50 beds · Most Popular
$2750/mo
6 field hours/mo ·+$150/hr after
Appointment accompaniment
Physician & hospital advocacy
4 facility visits/mo
Medication & DME coordination
Dedicated family liaison
Monthly staff education
Monthly coord. report
Bi-annual care gap review
SLA: 24 hr
Large
51–100 beds · Assisted Living
$4500/mo
12 field hours/mo ·+$150/hr after
Appointment accompaniment
Dedicated Ambassador
Weekly facility visits
Medical bill review
Dedicated family liaison
Bi-weekly staff education
Weekly coord. report
Quarterly care gap review
SLA: Same Day
Add-On Services — Available to Any Tier
Why Every RCFE and Assisted Living Facility Needs a Professional Healthcare Advocate
“Scroll.care Case Management didn’t just help organize and coordinate care — they connected us to services, benefits, and programs I didn’t even know existed. Having someone who knew the systems, understood what questions to ask, and knew how to bring it all together changed everything. This kind of support doesn’t replace what we do — it strengthens it.”
— Melinda D., Registered Nurse & Family Caregiver
